MaterialQueue

Privacy policy

Last updated: July 21, 2026

MaterialQueue is a material-requirements app for Shopify merchants. This policy explains the limited store and order data the app processes.

Data processed

MaterialQueue processes the merchant's store domain and app session; order and line-item identifiers; order display number and timestamps; variant ID, SKU, product title, remaining unfulfilled quantity, cancellation state, and fulfillment state. Merchants separately enter material names, units, BOM quantities, optional on-hand and safety-stock amounts, and optional supplier details.

MaterialQueue does not request or store customer names, postal addresses, email addresses, phone numbers, payment data, or order notes.

Purpose and sharing

The app uses this data only to reconcile open-order demand, calculate material requirements, show shortages, export purchase lists, operate billing and support, secure the service, and comply with Shopify requirements. Data is not sold or used for advertising.

Retention and deletion

Fulfilled, cancelled, removed, deleted, and payment-excluded demand lines are removed after 30 days. Older unchanged open demand is separated for merchant confirmation instead of silently remaining in automatic totals; merchant-excluded older demand is removed 180 days after that decision. Webhook receipts and sync audit records are removed after 90 days. Mandatory customer redaction removes matching order data, and Shopify's shop-redact webhook deletes the shop's retained app data.

Security and contact

MaterialQueue validates signed Shopify webhooks, separates records by shop, uses encrypted transport, and requires production storage and backups to be encrypted at rest. Use the contact address shown in the site footer for privacy questions.